Meet Pangea: RingLogix’s Strategic Partner for Next-Gen Internet Fax Solutions

Staying ahead in unified communications requires solutions that not only meet today’s needs but anticipate tomorrow’s challenges. Enter Pangea, RingLogix’s newest partner, bringing next-generation internet fax capabilities to our platform. With over 25 years of experience in delivering reliable, secure, and cost-effective fax solutions, Pangea empowers Managed Service Providers with tools designed for efficiency and profitability.

What Is Internet Fax?

Internet fax, also known as online or digital fax, allows users to send and receive faxed documents through an internet connection rather than traditional phone lines. Unlike traditional fax machines that rely on analog POTS lines, internet fax leverages cloud technology to transmit documents securely and efficiently.

Key features of internet fax include:

• Digital Access: Faxes are sent and received via email, web portals, or print drivers.
• Cost Savings: Eliminates the need for physical fax machines and expensive POTS lines.
• Enhanced Security: Documents are encrypted during transmission, ensuring compliance with regulations like HIPAA.
• Flexibility: Compatible with traditional fax machines through Fax ATA devices, offering a seamless transition for clients.

Fax isn't DEAD! For industries like healthcare, legal, and finance, where faxing remains a necessity, internet fax provides a modern solution that’s reliable, scalable, and secure.

Why MSPs Should Offer Internet Fax

Adding internet fax to your service portfolio can be profit booster MSPs have been looking for. Here’s why:

1. High-Margin Revenue Stream
   Internet fax services allow MSPs to upsell to existing clients while earning significant margins. With RingLogix’s competitive pricing and integrated platform, MSPs can confidently offer this service at rates attractive to clients without cutting into profits.
2. Enhanced Customer Retention
   By meeting all of your client’s communication needs—including fax—you solidify your role as their primary service provider. This reduces the risk of customers seeking additional services from competitors.
3. Growing Demand in Key Industries
   Many industries, particularly healthcare, legal, and finance, still rely heavily on fax for secure document exchange. Offering a modern fax solution opens doors to clients in these high-value verticals.
4. Simplified Operations
   RingLogix’s integration with Pangea ensures that provisioning, billing, and support for fax services are easy to manage. This saves time and allows MSPs to focus on growth rather than administrative tasks.
5. Ownership of the Customer Experience
   Internet fax enables MSPs to deliver a fully branded solution, reinforcing their value and control over customer relationships.

By positioning internet fax as a complementary or an add-on service to VoIP and UCaaS, MSPs can unlock new revenue opportunities while meeting critical client needs.

Fax Solutions Made Simple

Pangea’s versatile offerings make it easy for MSPs to cater to diverse client needs, whether transitioning to digital solutions or sticking with traditional equipment.

• Fax to Email: Users receive faxes directly in their inbox as PDFs or TIFFs, making access seamless from anywhere.
• Email to Fax: Clients can attach up to three documents and send faxes directly from their email.
• WebFax: Integrated into the RingLogix platform, this web-based option offers a quick and user-friendly way to send and receive faxes.
• Print to Fax: Customers can fax documents directly from their desktop by selecting the Internet Fax print driver.
• Fax ATA: For those who wish to keep their existing fax machines, Pangea’s proprietary ATA device ensures reliability, security, and no need for outdated POTS lines.

Whether desktop, web, or traditional fax machines, Pangea provides the flexibility clients need to keep their operations running smoothly.

RingLogix + Pangea: A Game-Changing Integration

The partnership between RingLogix and Pangea represents a transformative step for MSPs. By integrating Pangea’s advanced fax solutions into the Hosted PBX, RingLogix enables MSPs to deliver even greater value to their customers.

Upsell with Confidence

MSPs can offer internet fax services as a high-margin addition to their portfolios. With competitive pricing and potential for significant profit, adding fax services becomes a straightforward win.

Own the Customer Experience

Everything from provisioning to billing happens within the RingLogix platform, giving MSPs full control over the customer relationship while delivering a seamless, branded experience.

Expand Service Offerings

Internet fax meets critical compliance needs, opening doors to industries like healthcare and legal. With this service, MSPs can bridge traditional faxing with modern technology, ensuring relevance in an increasingly digital world.

Expand Service Offerings

Join the 400+ MSPs enhancing their service portfolios with RingLogix. For additional details, access to resources, or to place your first Fax ATA order, visit the RingLogix Knowledge Base or contact your PGM for more details!

With RingLogix and Pangea, you're not just meeting customer needs—you’re exceeding them.

Learn more about WebFax by RingLogix